Clerk Chat

Clerk Chat is an AI-powered communication platform that brings business messaging and voice into the collaboration tools teams already use, such as Microsoft Teams, Zoom, and Webex. It enables teams to send and receive SMS, MMS, RCS, and WhatsApp messages, and handle voice calls, directly within their existing workspace.

Key Features

• AI agents that automate customer conversations, appointment scheduling, lead follow-up, and support inquiries.
• Multi-channel messaging: SMS, RCS, WhatsApp, and voice.
• Mass texting, personalized messaging, and two-way texting.
• Analytics to track call and message activity.
• Compliance support (HIPAA, SOC 2 Type II) and data privacy guarantees.

Integrations

Clerk Chat integrates with popular platforms like Microsoft Teams, Zoom, Webex, Salesforce, Microsoft Dynamics, Global Relay, Microsoft Purview, Smarsh, and Outlook. It also works with carriers such as Twilio, Bandwidth, Sinch, and Comcast.

Use Cases

• Instant customer support via AI-driven messaging.
• Lead follow-up and sales engagement.
• Smart appointment scheduling and order management.
• Event and ticket support.

Who It’s For

Business teams in finance, healthcare, field services, dispatch, logistics, real estate, and nonprofits, as well as small businesses and enterprises seeking to streamline customer communication.

Key Benefits

• Integrates with Microsoft Teams, Zoom, Webex, and CRM platforms.
• Supports SMS, RCS, WhatsApp, and voice channels.
• Includes AI agents for automating customer interactions.
• HIPAA compliant and SOC 2 Type II certified.