CX Assist
Automate personalized email responses using your own content
Target Audience
- Customer support teams
- Sales professionals
- Solopreneurs
- Small business owners
Hashtags
Overview
CXassist acts as your AI email assistant by learning from your business documents, website content, and past communications to handle customer inquiries automatically. It offers specialized response personas for sales, support, or neutral communication while supporting 50+ languages - all while keeping human oversight through draft mode and override features.
Key Features
Custom Personas
Switch between sales-focused, support-oriented, or neutral response styles
Content Training
Learn from your documents, emails, and website for brand-aligned responses
Language Support
Understand and reply in 50+ languages automatically
Human Oversight
Draft mode and override settings maintain control
Security
API-only access with enterprise-grade privacy compliance
Use Cases
Handle customer support inquiries
Automate sales follow-ups
Manage personal/business inboxes
Communicate with international clients
Escalate complex issues via human override
Pros & Cons
Pros
- Maintains brand voice through custom content training
- Reduces email workload with three specialized response styles
- Enterprise-level security through partner API integrations
- No-credit-card free trial for testing
Cons
- Cannot process email attachments (images/docs)
- Limited third-party integrations beyond Instantly currently
- Email volume caps for personal/business plans
Pricing Plans
Free
monthlyFeatures
- 50 emails/month
- Basic analytics
- Email forwarding
Personal
monthlyFeatures
- 5,000 emails/month
- Multi-language support
- Draft mode
Business
monthlyFeatures
- 25,000 emails/month
- Team management
- Priority support
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
How does CXassist protect sensitive email information?
Uses secure API connections with Google/Microsoft/OpenAI, doesn't sell/shared data, complies with partner privacy standards
Can it communicate in non-English languages?
Supports 50+ languages for both understanding and replying
What happens with email attachments?
Cannot currently read or process any file attachments
Integrations
Reviews for CX Assist
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