Toolbit.ai
Toolbit.ai
AI ChatbotCustomer Service AICX Automation

Gladly

Automate customer service with AI for personalized experiences

Monthly Visits: 68.8K
API Available
Visit Website
Gladly

What is Gladly?

Gladly AI helps businesses handle customer inquiries by using artificial intelligence to answer common questions automatically. It seamlessly routes more complex issues to human agents, ensuring every interaction feels personal and efficient. This approach boosts customer satisfaction and reduces the workload on support teams, making service more scalable.

Key Features of Gladly

  1. 1

    AI Chatbot

    Handles repetitive customer questions automatically

  2. 2

    Agent Routing

    Transfers complex inquiries to human agents seamlessly

  3. 3

    Customer-Centric

    Organizes interactions around individual customer profiles

  4. 4

    Easy Setup

    Configure AI behavior using plain English guides

  5. 5

    Multi-Channel

    Engages customers across various communication channels

Gladly AI Tool Use Cases

  • 🔍
    Answer common FAQs
  • 👥
    Route complex issues to agents
  • 📈
    Improve CSAT scores
  • 🛍️
    Handle e-commerce customer queries

Pros & Cons of Gladly

Pros (4)

  • Improves customer satisfaction scores
  • Reduces agent workload by automating repetitive tasks
  • Easy to set up without engineering skills
  • Personalizes customer interactions across channels

Cons (3)

  • May not handle highly complex or unique issues
  • Requires initial configuration and training
  • Could have a learning curve for new users

More Info About Gladly

Who is using gladly?

This tool is best for:

  1. Customer service teams
  2. E-commerce businesses
  3. Large enterprises

Gladly's Tags

Explore more niche AI tool websites by clicking on a tag* (works only if it has enough tools).

Gladly Social Media

Visit Gladly on social media to stay updated with the latest news and features.

Website Analytics of Gladly

Gladly Website Traffic & SEO Analysis:

Recent data shows that Gladly has 68.8K monthly visits (17.8% increase from the previous month), 44.0% bounce rate, and average 1.65 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 45% of total traffic. SEO performance is shown by 5 tracked keywords, with "gladly" being the top-performing keyword with 8.9K monthly searches. See below for more info.

Monthly Visits

68.8K

(+17.8%)

Pages per Visit

1.65

Bounce Rate

44.0%

Average Time on Site

39s

Traffic Trend(Jul 2025 - Sep 2025)

Loading chart...

Top Keywords

SEO KeywordVolumeCPC
gladly
8.9K$16.20
gladly software
650$27.92
gladly ai
430$28.68
gladly callabrio
240-
gladly integrations
230-

Traffic Sources Distribution

Traffic Share by Source

Loading chart...

Source Breakdown Details

SourceTraffic Share
Direct
47%
Search
36%
Social
5%
Referrals
9%
Paid Referrals
2%

Global Traffic Distribution

Traffic Share by Country

Loading chart...

Geographic Breakdown Details of top 5 countries

Country NameTraffic Share
United States45%
Colombia7%
Nigeria5%
United Kingdom4%
India4%
Analytics data is estimated (from third-party analytics providers) and for reference only.

🚀 Gladly Launch Badge

Promote your Toolbit Launch by using the badge on your website. It can be inserted on your home page or footer easily.

How to use: Simply copy and paste the embed code into your homepage or footer HTML to display it instantly and build community support.

ToolBit badge

Reviews for Gladly