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Haptik

AI agents for human-like customer experiences

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Haptik provides conversational AI agents designed to deliver human-like customer experiences at scale. The platform offers a suite of specialized AI agents including Voice AI, Support, Sales, Booking, and Lead Qualification agents. These agents can be deployed across multiple channels such as WhatsApp, Voice, RCS Business Messaging, Instagram Direct, Facebook Messenger, and Web. The AI Agent Builder allows for flexible model selection (GPT, Llama, Claude) and omnichannel engagement. Haptik is trusted by over 500 leading enterprises and serves industries including retail, travel, fintech, edtech, media & entertainment, and healthcare.

Key Benefits

  • Supports multiple AI agent types (Voice, Support, Sales, Booking, Lead Qualification)
  • Omnichannel deployment across WhatsApp, Voice, RCS, Instagram, Facebook, and Web
  • Flexible model selection with GPT, Llama, and Claude
  • Trusted by 500+ leading enterprises
tags
AgentsConversation PracticeVoiceCustomer ExperienceOmnichannel
integrations
whatsapprcs business messaginginstagram directfacebook messengerweb
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