Automate customer service with AI-powered omnichannel support
Tactful AI helps businesses manage customer interactions across voice, digital, and social channels using AI. It automates repetitive tasks, reduces wait times, and boosts agent productivity for faster resolutions. This leads to higher customer satisfaction and more efficient operations, making it ideal for companies of all sizes.
Provide real-time assistance across voice, digital, and social channels
Streamline repetitive tasks and improve response times with AI
Manage all customer interactions from a single interface
Design workflows without technical skills using drag-and-drop
Direct interactions based on custom rules and AI insights
A customer service platform hosted in the cloud that manages communications over channels like phone, email, chat, and social media without on-site hardware.
Providers like Tactful AI offer scalable, omnichannel support solutions, with others including Amazon Connect, Genesys Cloud CX, and Cisco Webex Contact Centre for large enterprises.
Cloud contact centre is hosted online for easy access and scalability, while on-premise requires physical hardware and maintenance, with cloud reducing upfront costs and offering automatic updates.
By providing seamless, omnichannel support, accessing customer data in real-time, personalising interactions, and using AI-powered tools for faster resolutions.
This tool is best for:
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Tactful AI can be integrated with these apps and services:
Recent data shows that Tactful AI has 19.1K monthly visits (-12.8% decrease from the previous month), 41.0% bounce rate, and average 1.47 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by Egypt contributing 32% of total traffic. SEO performance is shown by 5 tracked keywords, with "tactful ai" being the top-performing keyword with 360 monthly searches. See below for more info.
Monthly Visits
19.1K
Pages per Visit
1.47
Bounce Rate
41.0%
Average Time on Site
14s
| SEO Keyword | Volume | CPC |
|---|---|---|
| tactful ai | 360 | - |
| tactful | 27.1K | $4.67 |
| tactufl | 250 | - |
| tactfill | 70 | - |
| tacful | 50 | - |
| Source | Traffic Share |
|---|---|
| Direct | 36% |
| Search | 45% |
| Social | 6% |
| Referrals | 11% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 32% |
 | 22% |
 | 7% |
 | 5% |
 | 5% |
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