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Smartly.AI

No-code AI agents for customer service

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Smartly.AI is a no-code platform to build, deploy, and monitor ChatGPT-like AI agents for customer service. The platform enables businesses to automate up to 80% of customer service interactions, providing 24/7 support, reducing operational costs, and scaling easily. AI agents use Retrieval Augmented Generation (RAG) to respond using only the user's documents (website or files) and understand over 70 languages without requiring document translation. The platform includes knowledge base management, satisfaction surveys, conversation history, detailed activity reports, team collaboration with role management and SSO, and is compatible with all major LLMs (OpenAI, Mistral AI, Anthropic, Cohere, Google). Agents can be deployed across multiple channels including website, mobile app, Messenger, WhatsApp, and X (formerly Twitter). The company offers dedicated customer success support, expert guidance, and training sessions.

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openaimicrosoft azuremistral aianthropiccoheregoogle
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