Automate customer support for ecommerce businesses
DigitalGenius is an AI-driven concierge designed for ecommerce. It helps businesses manage customer queries efficiently, ensuring faster resolutions and improved customer satisfaction. With deep integrations into existing systems, this tool automates various tasks, freeing up valuable time for support teams.
Connects seamlessly to various platforms for efficient query resolution.
Detects product defects and triggers automatic replacements.
Personalizes customer responses while adapting to brand voice.
Handles up to 40% of customer interactions without agent involvement.
Achieves over 90% resolution rates, enhancing customer satisfaction.
It automates customer queries, providing quick resolutions and improving satisfaction.
It integrates with shipping carriers, ecommerce platforms, ERPs, and more.
Yes, it utilizes visual AI to detect defects and trigger replacements.
This tool is best for:
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DigitalGenius can be integrated with these apps and services:
Recent data shows that DigitalGenius has 27.9K monthly visits (41.9% increase from the previous month), 45.0% bounce rate, and average 1.35 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 30% of total traffic. SEO performance is shown by 5 tracked keywords, with "digital genius" being the top-performing keyword with 3.7K monthly searches. See below for more info.
Monthly Visits
27.9K
Pages per Visit
1.35
Bounce Rate
45.0%
Average Time on Site
4s
| SEO Keyword | Volume | CPC |
|---|---|---|
| digital genius | 3.7K | $6.89 |
| digitalgenius | 1.4K | $4.75 |
| deep integrations | 170 | - |
| gdigital genius | 100 | - |
| digital gineous | 80 | - |
| Source | Traffic Share |
|---|---|
| Direct | 43% |
| Search | 35% |
| Social | 9% |
| Referrals | 11% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 30% |
 | 14% |
 | 7% |
 | 6% |
 | 6% |
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