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Yuma AI

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Scale ecommerce customer service without scaling headcount

36.7k monthly visits
Customer ServiceE-commerce
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Yuma AI is an AI-powered platform designed to automate ecommerce customer service for Shopify and helpdesk integrations. It offers AI agents that resolve tickets, boost revenue, and keep customers happy. The platform includes products such as Support AI, Sales AI, Social AI, and Chat AI, each with specific features like AI agents, auto-pilots, smart recommendations, social media comment management, and live chat. It is purpose-built for Shopify and integrates with helpdesks like Gorgias, Zendesk, Salesforce, and Recharge. The platform claims to automate up to 89% of customer experience (CX) tasks and achieve a first response time of under one minute. It is used by ecommerce brands such as EvryJewels, Petlibro, Tumble, Clove, Jimmy Fairly, and others. The platform offers a 30-day free trial and requires zero engineering setup.

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AgentsEcommerceCustomer Support AutomationShopifyHelpdesk Integration
integrations
shopifygorgiaszendeskrechargesalesforce
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