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Customer Service AutomationCX ManagementEcommerce AI

Yuma AI

Automate ecommerce customer service with AI-powered responses

Monthly Visits: 42.6K
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Yuma AI

What is Yuma AI?

Yuma AI handles repetitive customer service tasks for online stores, letting teams focus on complex issues. It automatically answers common questions about orders, returns, and shipping 24/7. Reduces response times while maintaining brand voice across helpdesk platforms. Helps businesses scale support without hiring more staff during peak periods.

Key Features of Yuma AI

  1. 1

    Autonomous Actions

    Handles order edits, cancellations, and subscription changes automatically

  2. 2

    Brand Voice Adaptation

    Generates on-brand responses using your business's unique tone

  3. 3

    Pre-Trained Knowledge

    Understands ecommerce-specific requests out-of-the-box

  4. 4

    Smart Escalation

    Auto-tags tickets and routes complex issues to human agents

  5. 5

    Review Management

    Automatically responds to feedback on review platforms

Yuma AI Tool Use Cases

  • 📦
    Handle order changes & cancellations
  • 🔄
    Manage returns/exchanges automatically
  • 📈
    Respond to customer reviews 24/7
  • 📮
    Answer shipping status inquiries
  • 💳
    Process subscription modifications

Pros & Cons of Yuma AI

Pros (4)

  • Quick setup (claims automation in 3 days)
  • Pre-trained for ecommerce workflows
  • Integrates with popular helpdesk platforms
  • ROI guarantee mentioned by users

Cons (2)

  • Primarily focused on ecommerce (less suitable for other industries)
  • Requires initial brand voice setup

More Info About Yuma AI

Who is using yuma ai?

This tool is best for:

  1. Ecommerce brands
  2. Customer support teams
  3. CX leaders in DTC companies

Yuma AI's Tags

Explore more niche AI tool websites by clicking on a tag* (works only if it has enough tools).

Integrate Yuma AI With This App

Yuma AI can be integrated with this app or service:

  • Gorgias

Website Analytics of Yuma AI

Yuma AI Website Traffic & SEO Analysis:

Recent data shows that Yuma AI has 42.6K monthly visits (54.5% increase from the previous month), 40.0% bounce rate, and average 1.72 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by France contributing 22% of total traffic. SEO performance is shown by 5 tracked keywords, with "yuma ai" being the top-performing keyword with 2.6K monthly searches. See below for more info.

Monthly Visits

42.6K

(+54.5%)

Pages per Visit

1.72

Bounce Rate

40.0%

Average Time on Site

31s

Traffic Trend(May 2025 - Jul 2025)

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Top Keywords

SEO KeywordVolumeCPC
yuma ai
2.6K$15.27
yuma
31.8K$1.63
yuma ai levée de fonds
140-
yuma company
110-
yuma.ai
210-

Traffic Sources Distribution

Traffic Share by Source

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Source Breakdown Details

SourceTraffic Share
Direct
39%
Search
45%
Social
5%
Referrals
10%
Paid Referrals
1%

Global Traffic Distribution

Traffic Share by Country

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Geographic Breakdown Details of top 5 countries

Country NameTraffic Share
France22%
United States18%
India11%
United Kingdom5%
Vietnam5%
Analytics data is estimated (from third-party analytics providers) and for reference only.

🚀 Yuma AI Launch Badge

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Reviews for Yuma AI