Feedyou
Automate customer and employee interactions with AI chatbots and voicebots
Target Audience
- HR departments
- Customer service teams
- Enterprise operations managers
Hashtags
Overview
Feedyou helps businesses streamline communication and reduce operational costs using AI chatbots that handle customer service, employee onboarding, and recruitment. Its solutions resolve up to 68% of queries without human intervention, freeing teams to focus on complex tasks. The platform integrates with HR systems and marketing campaigns, making it versatile for enterprise needs.
Key Features
Multilingual Support
Handle interactions in users' native languages 24/7
HR System Integration
Connect with SAP SuccessFactors for seamless employee onboarding
Campaign Automation
Generate leads via Facebook-integrated recruitment chatbots
Email Management
Auto-classify and respond to emails with AI
Analytics & Reporting
Track chatbot performance and user interactions in real-time
Use Cases
Automate employee onboarding and HR surveys
Resolve customer service queries 24/7
Manage high-volume email triage and responses
Run targeted marketing campaigns with chatbots
Conduct cost-effective market research surveys
Pros & Cons
Pros
- Reduces contact center costs by up to 10% (verified by clients)
- Handles 45-68% of queries without human assistance
- Supports complex HR integrations (e.g., SAP SuccessFactors)
- Delivers multilingual capabilities for global teams
Cons
- Primarily tailored for enterprise-scale implementations
- Requires process adaptation for optimal results
Frequently Asked Questions
What industries does Feedyou serve?
Used across banking (MONETA), automotive (Toyota), HR (Dr.Max), retail (Tesco Mobile), and government sectors
Can chatbots handle complex HR processes?
Yes, automates 95% of employee onboardings with SAP integration and data validation
Do solutions work in multiple languages?
Yes, supports native-language interactions for global teams like Foxconn
Integrations
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