Analyze customer feedback to drive business growth
Keatext uses AI to analyze text from customer feedback sources like surveys, reviews, and support tickets. It helps you understand what customers are saying and why it matters for your business. By identifying key issues and opportunities, you can make data-driven decisions to improve customer satisfaction and increase revenue.
Combine feedback from multiple channels into one platform
Identify key drivers of satisfaction and blind spots
Add business categories to enrich insights for analysis
Generate focused reports and dashboards quickly
Connect with various feedback sources easily
Text analysis is a machine learning technique used to analyze and find insights in open-ended text data, like customer or employee feedback.
Keatext provides a unified view of customer feedback to identify blind spots and key drivers of satisfaction, helping improve CX.
Yes, Keatext offers integrations to bring together feedback from various channels.
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