Retellio
Transform customer call recordings into actionable podcast highlights
Target Audience
- Company executives
- Product managers
- Customer success teams
Hashtags
Overview
Retellio automatically analyzes your company's customer calls to surface the most important insights. Instead of listening to hours of recordings, get a curated 30-minute weekly podcast with critical feedback about features, pricing, and competitors—listen during your commute or daily routine.
Key Features
Automated Analysis
Completely hands-free processing of call recordings
Trend Identification
Spots recurring themes across customer conversations
Podcast Delivery
Delivers insights via private RSS feed to any podcast app
CRM Integrations
Connects with Salesforce, Hubspot, Gong, and more
Data Privacy Focus
Only uses your data with explicit consent
Use Cases
Listen to customer feedback during commutes
Track product feature requests
Identify emerging customer issues
Validate pricing strategy decisions
Share customer stories with teams
Pros & Cons
Pros
- Completely automated workflow requires no manual input
- Preserves authentic customer voice through actual audio clips
- Integrates with existing CRM/call platforms
- Fits naturally into busy schedules via podcast format
Cons
- Limited to audio format (no text summaries)
- Requires existing call recording infrastructure
Frequently Asked Questions
How does Retellio use my data?
Analyzes customer calls and CRM data without training AI models unless explicitly opted-in
What podcast apps are supported?
Works with any app supporting private authenticated RSS feeds
How is this different from AI summarization tools?
Uses actual audio clips rather than text summaries for authentic feedback
Integrations
Reviews for Retellio
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