Toolbit.ai
Toolbit.ai

tawk.to

Provide 24/7 customer support with free live chat and tools

Monthly Visits: 6.6M
Free
Free Version
API Available
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tawk.to

What is tawk.to?

tawk.to offers an all-in-one customer communication platform combining live chat, ticketing, knowledge base, and CRM tools. Completely free with unlimited agents and no ads, it helps businesses engage customers in real-time across websites. Includes enterprise-grade security and collaboration features typically found in paid solutions.

Key Features of tawk.to

  1. 1

    Unlimited Agents

    Add as many team members as needed at no cost

  2. 2

    Real-Time Monitoring

    Track visitor activity and chat history across sessions

  3. 3

    Knowledge Base

    Create public help articles and internal team resources

  4. 4

    In-Chat Payments

    Process transactions directly within conversations (beta)

  5. 5

    45+ Languages

    Support global customers with multilingual interface

tawk.to AI Tool Use Cases

  • πŸ’¬
    Handle live customer inquiries
  • πŸ“š
    Build self-service help articles
  • πŸ“¦
    Process orders via chat payments
  • 🌍
    Support multilingual customers
  • πŸ“Š
    Analyze customer engagement metrics

FAQs from tawk.to

How is tawk.to free?

Revenue comes from optional $1/hr hired agents service, not from software users

Is my chat data secure?

All data uses SHA-256 encryption with no third-party access

Can I get support?

24/7 live support via chat and email included

Pros & Cons of tawk.to

Pros (4)

  • 100% free core platform with no feature limits
  • Unlimited agents and chat history
  • 24/7 live support via chat/email
  • Enterprise-grade security (SHA-256 encryption)

Cons (3)

  • No self-hosted deployment option
  • Requires payment to remove 'Powered by' branding
  • Advanced features like payments in beta

tawk.to's Pricing Plans

Free Plan

forever
$0

Features

  • Unlimited agents & websites
  • Full chat history & reporting
  • Knowledge base & file sharing
  • 45+ language support
For the latest pricing info, pleaseΒ visit the official website

More Info About tawk.to

Who is using tawk.to?

This tool is best for:

  1. Small business owners
  2. Customer support teams
  3. E-commerce managers
  4. Startup founders

tawk.to's Tags

Explore more niche AI tool websites by clicking on a tag* (works only if it has enough tools).

#CustomerSupportAI #CXManagement#HelpdeskSoftware#LiveChatSolutions#FreeLiveChat

Website Analytics of tawk.to

tawk.to Website Traffic & SEO Analysis:

Recent data shows that tawk.to has 6.6M monthly visits (4.1% increase from the previous month), 42.0% bounce rate, and average 4.24 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 21% of total traffic. SEO performance is shown by 5 tracked keywords, with "tawk to" being the top-performing keyword with 32.8K monthly searches. See below for more info.

Monthly Visits

6.6M

(+4.1%)

Pages per Visit

4.24

Bounce Rate

42.0%

Average Time on Site

4m 46s

Traffic Trend(May 2025 - Jul 2025)

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Top Keywords

SEO KeywordVolumeCPC
tawk to
32.8K$1.37
tawk
14.3K$0.72
tawkto
6.8K$1.93
twak
6.3K$2.18
tawk.to
2.2K-

Traffic Sources Distribution

Traffic Share by Source

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Source Breakdown Details

SourceTraffic Share
Direct
71%
Search
10%
Social
1%
Referrals
18%

Global Traffic Distribution

Traffic Share by Country

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Geographic Breakdown Details of top 5 countries

Country NameTraffic Share
United States21%
India13%
United Kingdom6%
Philippines6%
Brazil4%
Analytics data is estimated (from third-party analytics providers) and for reference only.

πŸš€ tawk.to Launch Badge

Promote your Toolbit Launch by using the badge on your website. It can be inserted on your home page or footer easily.

How to use: Simply copy and paste the embed code into your homepage or footer HTML to display it instantly and build community support.

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