Cekura

Cekura is a platform for testing, monitoring, and improving conversational AI agents (voice and chat). It enables teams to simulate pre-production scenarios with diverse personas, evaluate agent performance, and monitor production calls in real time. The platform provides voice-specific quality signals such as gibberish detection, interruption tracking, latency, and sentiment analysis. It includes LLM judges that can be tuned against real recordings, real-time alerting via Slack, email, or webhooks, and conversation analytics for flow analysis and user insights. Cekura integrates with major voice AI platforms like Vapi, Retell, Synthflow, and telephony providers like Cisco and Five9. It is used by companies such as Twin Health and Lindy to ensure reliable AI agent deployments across customer support, outbound sales, clinic reception, debt collection, recruitment, and other use cases.

Key Benefits

• Quick setup: launch in minutes, not weeks
• Extensive scenario library with thousands of pre-built and custom scenarios
• Wide integration with popular voice AI platforms and telephony providers
• Real-time alerting and production monitoring with voice-specific quality signals