AskMyDocs.ai
Deliver instant support answers directly from your documentation
Target Audience
- Customer support teams
- Knowledge base managers
- SaaS companies
- HR departments
Hashtags
Overview
AskMyDocs.ai connects to your existing documentation to provide instant, sourced answers to customer and employee questions. It reduces support ticket volume by letting users query knowledge bases directly through chat interfaces. The tool works with various formats including help centers, PDFs, and websites to create self-service solutions.
Key Features
Documentation Integration
Connect multiple knowledge sources including Zendesk and PDFs
Source Citations
Answers include reference links to original documentation
Resource Calculator
Estimate potential support time savings based on query volume
Slack Integration
Get answers directly within Slack channels
Chatbot Builder
Create AI-powered support interfaces for customers
Use Cases
Answer customer support questions instantly
Automate employee onboarding queries
Reduce repetitive support tickets
Create documentation-powered chatbots
Maintain up-to-date knowledge bases
Pros & Cons
Pros
- Reduces repetitive support workload
- Works with existing documentation systems
- Multiple integration options (Slack, Zendesk, etc.)
- Provides source references for transparency
Cons
- Requires well-maintained documentation to be effective
- No mention of real-time documentation updates
- Advanced features require paid plans
Pricing Plans
Starter
monthlyFeatures
- Basic functionality
- Good for individuals
Builder
monthlyFeatures
- Small business support
- Enhanced capabilities
Innovater
monthlyFeatures
- Enterprise-level features
- Priority support
Custom
monthlyFeatures
- Tailored implementation
- Dedicated resources
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Does AskMyDocs update answers automatically when documentation changes?
The tool requires reconnection/training when documentation updates occur - it doesn't mention automatic syncing.
Where do the answers come from?
Responses are generated from connected documentation sources like Zendesk, PDFs, and websites.
What file formats does it support?
Supports PDFs, website sitemaps, and integrations with knowledge base platforms like Gitbook.
Integrations
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