AutomationEdge

AutomationEdge is an enterprise hyperautomation platform that combines robotic process automation (RPA), artificial intelligence (AI), and integration capabilities. It provides a Universal Automation Agent for RPA, API integration, workload jobs, ETL, ML, NLP, and scripting. The platform includes AI features such as Generative AI, Document AI, Conversational AI, and Ticket Intelligence. An Orchestrator offers control room, process monitoring, dashboards, and reports. Developer Studio enables building workflows and dialogs. Channels include Voice, Text, Web, WhatsApp, MS Teams, and Mobile App. AutomationEdge serves industries like banking, insurance, home care, healthcare, and IT. It offers solutions for employee support, IT & workload automation, and hyperautomation cloud. The platform helps organizations automate processes, reduce manual intervention, and improve operational efficiency.

Key Benefits

• Scaled enterprise IT support with agentic automation, resolving 78,798 tickets annually with 99.17% cycle-time reduction.
• Automated high-volume reconciliation and data processing, processing 1M+ records daily across core banking.
• Enabled faster process execution and reduced manual dependency for operational efficiency.
• Provided scalable automation foundation with improved operational visibility.