Flochat is a chat automation platform purpose-built for SaaS teams. It bridges communication gaps between products and users without requiring code, enabling seamless engagement across all lifecycle stages.
Key Features
- User Journey Automation: Design and automate user interactions through a visual flow builder.
- Multi-Channel Engagement: Reach users on 15+ messaging channels, moving beyond siloed web forms.
- Omni-Channel Inbox: Manage all user conversations from one unified inbox.
- AI-Powered Assistants: Deploy retention-driven AI to reduce churn with automated, context-aware support.
- GitBook Integration: The first chatbot to sync with GitBook documentation for instant, accurate responses.
- API Sync: Turn static API docs into dynamic integrations for real-time data exchange.
Who It’s For
Flochat is designed exclusively for SaaS teams looking to streamline customer communication, automate support, and boost user retention without adding engineering overhead.
Use Cases
- Automating onboarding flows and in-app messaging.
- Providing 24/7 AI support that resolves up to 98% of product queries.
- Engaging users across WhatsApp, Messenger, email, and more from a single platform.