Flochat

Flochat is a chat automation platform purpose-built for SaaS teams. It bridges communication gaps between products and users without requiring code, enabling seamless engagement across all lifecycle stages.

Key Features

• User Journey Automation: Design and automate user interactions through a visual flow builder.
• Multi-Channel Engagement: Reach users on 15+ messaging channels, moving beyond siloed web forms.
• Omni-Channel Inbox: Manage all user conversations from one unified inbox.
• AI-Powered Assistants: Deploy retention-driven AI to reduce churn with automated, context-aware support.
• GitBook Integration: The first chatbot to sync with GitBook documentation for instant, accurate responses.
• API Sync: Turn static API docs into dynamic integrations for real-time data exchange.

Who It’s For

Flochat is designed exclusively for SaaS teams looking to streamline customer communication, automate support, and boost user retention without adding engineering overhead.

Use Cases

• Automating onboarding flows and in-app messaging.
• Providing 24/7 AI support that resolves up to 98% of product queries.
• Engaging users across WhatsApp, Messenger, email, and more from a single platform.