Orchestrate personalized customer experiences at scale with AI
Genesys Cloud is an AI-powered platform that helps businesses automate and personalize customer interactions across multiple channels. It uses intelligent automation to handle routine tasks, freeing up human agents for more complex issues. This results in improved customer satisfaction, operational efficiency, and better employee engagement for contact centers.
Purpose-built AI for faster deployment and optimization of customer interactions
Seamlessly connect customers across digital channels with AI-powered bots
Manage end-to-end customer experiences by integrating data silos
Use built-in AI to enhance employee efficiency and retention
Extend capabilities with public APIs and pre-integrated apps
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Genesys Cloud can be integrated with this app or service:
Recent data shows that Genesys Cloud has 426.0K monthly visits (-8.7% decrease from the previous month), 47.0% bounce rate, and average 3.41 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 28% of total traffic. SEO performance is shown by 5 tracked keywords, with "genesys" being the top-performing keyword with 67.5K monthly searches. See below for more info.
Monthly Visits
426.0K
Pages per Visit
3.41
Bounce Rate
47.0%
Average Time on Site
2m 12s
| SEO Keyword | Volume | CPC |
|---|---|---|
| genesys | 67.5K | $3.21 |
| genesys cloud | 9.6K | $14.47 |
| genesys xperience 2025 | 2.8K | $8.82 |
| genesys pricing | 2.3K | $28.55 |
| genesys newsroom | 1.1K | - |
| Source | Traffic Share |
|---|---|
| Direct | 41% |
| Search | 48% |
| Social | 1% |
| Referrals | 8% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 28% |
 | 9% |
 | 7% |
 | 6% |
 | 6% |
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