Glean
Unify enterprise knowledge and automate workflows with AI
Target Audience
- Enterprise IT teams
- Customer support managers
- Sales operations specialists
- Technical documentation writers
Hashtags
Overview
Glean connects all your company's scattered data into one intelligent platform. It helps employees find information instantly using AI-powered search, automates repetitive tasks with customizable agents, and provides data analysis using natural language. Teams save 2-3+ hours weekly by streamlining workflows like customer support, sales research, and technical documentation management.
Key Features
AI Assistant
Get instant answers from company data through chat
Custom Agents
Build AI workflows for specific team needs
Universal Search
Find information across all connected company systems
Data Analysis
Query datasets using natural language commands
Pre-built Integrations
Connect to Salesforce, Zendesk, and 100+ workplace tools
Use Cases
Research customer account histories
Automate technical support workflows
Analyze sales pipeline data naturally
Create onboarding documentation automatically
Manage product knowledge bases
Pros & Cons
Pros
- Centralizes information from 100+ enterprise apps
- Saves 2-3+ hours per employee weekly
- Customizable AI agents for department-specific needs
- Enterprise-grade security and access controls
Cons
- Primarily designed for large organizations
- Requires significant system integration setup
Frequently Asked Questions
How much time can Glean save employees?
Customer testimonials report saving 2-3+ hours per week, with some users experiencing even greater time savings
Is my company data secure?
Glean uses enterprise-grade security with granular access controls and compliance certifications
Can it work with our existing tools?
Integrates with 100+ enterprise apps including Salesforce, Zendesk, and Microsoft 365
Integrations
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