Gleap is a product intelligence platform that closes the feedback loop between customer support and product development. It combines AI-powered support agents, live chat, and automated workflows with onboarding tools, in-app bug reporting, feature requests, and roadmap management. The platform helps teams resolve tickets instantly, guide users to aha moments, and build better products based on real customer insights. Gleap offers a unified solution for support, onboarding, and product building, targeting builders and product teams who want to stay close to their customers without the complexity and cost of traditional enterprise support tools. It is trusted by over 4,500 companies including Microsoft, Squarespace, and UNICEF.
Key Benefits
- AI agents for instant ticket resolution
- All-in-one platform covering support, onboarding, and product building
- Lower cost compared to Intercom
- In-app bug reporting and feature requests included