Centralize customer feedback and support across multiple channels
Productlane combines support channels like Slack, email, and in-app widgets with product feedback management. It integrates directly with Linear to help teams prioritize customer insights and share product updates. Built specifically for companies that want to align customer communication with their development workflow.
Seamless integration with Linear for ticket prioritization
Turn Slack conversations into trackable support tickets
Collaborative email management for support teams
Share development plans with customers transparently
Smart widget assistance for instant customer support
Yes, Productlane helps consolidate help centers with automatic updates from Slack conversations and changelogs
Automatically converts customer feedback into Linear tickets and syncs roadmap updates bidirectionally
Yes, live chat functionality is included in the Pro plan
This tool is best for:
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Productlane can be integrated with these apps and services:
Recent data shows that Productlane has 23.2K monthly visits (42.0% increase from the previous month), 40.0% bounce rate, and average 2.11 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United Kingdom contributing 14% of total traffic. SEO performance is shown by 5 tracked keywords, with "productlane" being the top-performing keyword with 710 monthly searches. See below for more info.
Monthly Visits
23.2K
Pages per Visit
2.11
Bounce Rate
40.0%
Average Time on Site
29s
| SEO Keyword | Volume | CPC |
|---|---|---|
| productlane | 710 | $4.45 |
| jira vs linear | 890 | $4.40 |
| productlane docs | 70 | - |
| cevoid feature reqeust | 30 | - |
| linear pricing | 5.5K | $3.69 |
| Source | Traffic Share |
|---|---|
| Direct | 38% |
| Search | 39% |
| Social | 5% |
| Referrals | 17% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 14% |
 | 14% |
 | 12% |
 | 9% |
 | 7% |
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