Toolbit.ai
Toolbit.ai

Tiledesk

Automate workflows and customer support with customizable AI agents

Monthly Visits: 32.3K
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Tiledesk

What is Tiledesk?

Tiledesk helps businesses streamline operations using no-code AI agents that handle customer inquiries and internal processes. It reduces response times by 40% and cuts support tickets by 70% through AI-powered automation. The platform combines AI efficiency with human oversight for complex issues, making it ideal for scaling operations without coding expertise.

Key Features of Tiledesk

  1. 1

    No-Code Builder

    Drag-and-drop interface for creating custom AI workflows

  2. 2

    Multi-Channel Support

    Deploy AI agents across WhatsApp, web chat, and other platforms

  3. 3

    Hybrid Handoff

    Seamless transition between AI and human support teams

  4. 4

    Industry Templates

    Pre-built solutions for healthcare, e-commerce, and education

  5. 5

    Real-Time Analytics

    Track resolution times and customer satisfaction metrics

Tiledesk AI Tool Use Cases

  • 🛍️
    Automate e-commerce customer inquiries
  • 🏥
    Provide 24/7 healthcare symptom guidance
  • 🏦
    Streamline financial services workflows
  • 📚
    Offer student support in education
  • 🔧
    Assist telecom field technicians

FAQs from Tiledesk

Can I use Tiledesk without coding experience?

Yes, the visual drag-and-drop builder requires no technical skills

How does Tiledesk handle data privacy?

Offers GDPR-compliant solutions with on-premise deployment options

Can AI agents work with our existing systems?

Integrates with live agent consoles and VoIP systems seamlessly

Pros & Cons of Tiledesk

Pros (4)

  • No technical skills required for implementation
  • Industry-specific AI solutions out of the box
  • Maintains human oversight for complex issues
  • GDPR-compliant with on-premise deployment options

Cons (3)

  • Primarily focused on European compliance standards
  • Requires quality data for optimal AI training
  • Enterprise features may overwhelm small businesses

More Info About Tiledesk

Who is using tiledesk?

This tool is best for:

  1. Customer support teams
  2. Operations managers
  3. Enterprise IT departments
  4. E-commerce businesses

Tiledesk's Tags

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Website Analytics of Tiledesk

Tiledesk Website Traffic & SEO Analysis:

Recent data shows that Tiledesk has 32.3K monthly visits (77.8% increase from the previous month), 38.0% bounce rate, and average 2.28 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 14% of total traffic. SEO performance is shown by 5 tracked keywords, with "tiledesk" being the top-performing keyword with 4.3K monthly searches. See below for more info.

Monthly Visits

32.3K

(+77.8%)

Pages per Visit

2.28

Bounce Rate

38.0%

Average Time on Site

24s

Traffic Trend(May 2025 - Jul 2025)

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Top Keywords

SEO KeywordVolumeCPC
tiledesk
4.3K$3.65
tiledesk ai
380-
tiledesk mit
120-
tiledesk browser (beta) –
80-
tiledesk open source system requirements
60-

Traffic Sources Distribution

Traffic Share by Source

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Source Breakdown Details

SourceTraffic Share
Direct
38%
Search
46%
Social
4%
Referrals
10%
Paid Referrals
1%

Global Traffic Distribution

Traffic Share by Country

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Geographic Breakdown Details of top 5 countries

Country NameTraffic Share
United States14%
India12%
Brazil9%
Italy9%
Vietnam9%
Analytics data is estimated (from third-party analytics providers) and for reference only.

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