Infinitus
Automate healthcare provider calls with AI-powered voice agents
Overview
Infinitus uses conversational AI to handle complex phone calls between healthcare organizations, insurers, and patients. It automates time-consuming tasks like benefit verification and prior authorization requests. The system integrates with existing healthcare platforms to reduce administrative workload while maintaining compliance.
Key Features
AI Agents
Autonomous voice agents handle provider/payer phone calls
AI Copilot
Assists human agents with real-time call guidance
Safety-First Design
HIPAA-compliant platform built for healthcare security
System Integrations
Connects with existing healthcare IT infrastructure
NLP Processing
Converts conversations into structured data automatically
Use Cases
Verify insurance benefits
Process prior authorizations
Manage prescription follow-ups
Pros & Cons
Pros
- Handles calls 30% faster than human agents
- Reduces administrative errors in data entry
- Integrates with existing healthcare systems
- Maintains HIPAA compliance and security
Cons
- Specialized for healthcare use cases only
- Pricing requires custom enterprise consultation
Frequently Asked Questions
What healthcare tasks can Infinitus automate?
Handles benefit verification, prior authorization, prescription follow-ups, and other provider-payer communications.
Is Infinitus secure for healthcare data?
Yes, designed with HIPAA-compliant security measures and safety-first AI principles.
Can it work with our existing systems?
Integrates with major healthcare platforms through API connections.
Reviews for Infinitus
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