Toolbit.ai
Toolbit.ai

Lancey

Automate customer feedback analysis to prioritize product improvements

Monthly Visits: 4.1K
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Lancey

What is Lancey?

Lancey acts like a 24/7 AI product manager that aggregates feedback from support tickets, sales calls, and CRM data. It automatically processes and categorizes insights to help teams focus on high-impact features. Saves hours by replacing manual data chasing with automated analysis and action recommendations.

Key Features of Lancey

  1. 1

    24/7 AI PM

    Continuous analysis of customer data across multiple channels

  2. 2

    Auto-categorization

    Automatically tags feedback using custom product taxonomies

  3. 3

    Actionable Insights

    Surfaces specific product improvements to reduce churn

  4. 4

    Feedback Loop Closure

    Automates customer notifications about feature progress

Lancey AI Tool Use Cases

  • 📊
    Prioritize feature requests
  • 🔄
    Close customer feedback loops
  • 📈
    Identify churn risks
  • 🔍
    Conduct product research
  • 📝
    Generate PRDs

FAQs from Lancey

How does Lancey handle data security?

SOC 2 Type II compliant with enterprise-grade security measures

What data sources does Lancey integrate?

Supports CRM systems, support tickets, sales call data, and product usage analytics

Can we customize how feedback is categorized?

Yes, through customizable product taxonomy tagging

Pros & Cons of Lancey

Pros (4)

  • Automates tedious feedback aggregation from multiple sources
  • Customizable taxonomy for organization-specific needs
  • Directly connects insights to actionable next steps
  • SOC 2 Type II certified for enterprise security

Cons (0)

    More Info About Lancey

    Who is using lancey?

    This tool is best for:

    1. Product managers
    2. Product operations teams
    3. Customer success teams
    4. Product-led companies

    Lancey's Tags

    Explore more niche AI tool websites by clicking on a tag* (works only if it has enough tools).

    #CustomerFeedback #FeedbackLoop#ProductOps

    Lancey Social Media

    Visit Lancey on social media to stay updated with the latest news and features.

    Website Analytics of Lancey

    Lancey Website Traffic & SEO Analysis:

    Recent data shows that Lancey has 4.1K monthly visits (-17.2% decrease from the previous month), 37.0% bounce rate, and average 2.07 pages per visit.
    Traffic is primarily driven by 6 different sources, with users from 3 countries worldwide, led by United States contributing 46% of total traffic. SEO performance is shown by 2 tracked keywords, with "lancey" being the top-performing keyword with 1.5K monthly searches. See below for more info.

    Monthly Visits

    4.1K

    (-17.2%)

    Pages per Visit

    2.07

    Bounce Rate

    37.0%

    Average Time on Site

    41s

    Traffic Trend(May 2025 - Jul 2025)

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    Top Keywords

    SEO KeywordVolumeCPC
    lancey
    1.5K-
    lancey careers
    60-

    Traffic Sources Distribution

    Traffic Share by Source

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    Source Breakdown Details

    SourceTraffic Share
    Direct
    43%
    Search
    34%
    Social
    11%
    Referrals
    11%
    Paid Referrals
    1%

    Global Traffic Distribution

    Traffic Share by Country

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    Geographic Breakdown Details of top 3 countries

    Country NameTraffic Share
    United States46%
    Canada34%
    India20%
    Analytics data is estimated (from third-party analytics providers) and for reference only.

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