Kraftful is an AI-powered platform that helps product teams collect, analyze, and act on user feedback from multiple sources. It connects to over 30 feedback channels including app store reviews, support tickets, survey responses, and call transcripts, then automatically extracts trends, feature requests, complaints, and competitor mentions. The platform offers AI-generated surveys, automated user interviews, and a ChatGPT plugin for rapid survey creation. Kraftful is SOC 2 and GDPR compliant, and has been recognized by Fast Company as a top AI product. It is used by over 50,000 product teams including those at Netflix, Dropbox, Meta, and Google.
Key Benefits
- Saves hundreds of hours by automating feedback analysis
- Analyzes feedback from 30+ sources in one place
- AI-generated surveys with no hallucinations
- SOC 2 and GDPR compliant for data security