Mendable
Deliver instant technical answers from company documentation
Target Audience
- Technical support teams
- Customer success managers
- Developer relations teams
- Enterprise IT departments
Hashtags
Overview
Mendable trains a secure AI on your technical docs and support materials to automatically answer customer and employee questions. It reduces repetitive support tasks by providing accurate, sourced answers while maintaining enterprise-grade security. Teams can customize AI behavior and continuously improve responses through direct feedback.
Key Features
Verified Sources
Reduces AI hallucinations with cited documentation references
Continuous Training
Improve answers through direct user corrections
Enterprise Security
SOC 2 certified with RBAC and SSO support
Multi-LLM Support
Use GPT-3.5, GPT-4 or private models
API Integration
Embed chat components anywhere in your stack
Use Cases
Technical support automation
Customer service deflection
Knowledge base management
Employee onboarding assistance
API integration development
Pros & Cons
Pros
- SOC 2 Type II certified security
- Customizable AI behavior and prompts
- Continuous learning from user feedback
- Enterprise-grade access controls
Cons
- Free tier limited to 300 messages/month
- Accuracy depends on existing documentation quality
- GPT-4 usage significantly increases costs
Pricing Plans
Free
monthlyFeatures
- 300 message credits
- Basic analytics
- Public chatbot branding
Enterprise
monthlyFeatures
- Unlimited messages
- Private branding
- SSO integration
- Priority support
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Is there a free plan?
Yes, Mendable offers a free plan with 300 message credits, and special provisions for eligible open-source projects.
Can I remove 'Powered by Mendable' branding?
Branding removal requires upgrading to an enterprise or custom plan.
How accurate are the AI responses?
Like humans, the AI isn't 100% accurate but improves through continuous training.
Integrations
Reviews for Mendable
Alternatives of Mendable
Deliver instant AI answers from your documentation and support content
Transform documents into intelligent chatbots for personalized interactions
Automate customer support with AI-powered chatbots in 3 clicks
