NLX is a conversational AI platform that enables organizations to build, deploy, and analyze natural language experiences across any channel using any AI model, with no code required. It supports voice, chat, and a patented Voice+™ technology that synchronizes voice with digital channels. The platform includes a no-code conversation builder (Canvas), deployment capabilities across multiple channels and 65+ languages, and a full analytics suite for tracking performance and improving conversations. NLX is used by global brands like United Airlines, Toyota, and Saks Fifth Avenue for customer service, internal operations, and critical operations. It also provides developer tools such as Conversation APIs and SDKs for custom integrations. NLX is now part of Amazon Connect.
Key Benefits
- No-code conversation builder for visual design
- Deploy across voice, chat, and phone channels
- Supports 65+ languages natively
- Switch AI providers instantly