Voicy.AI is a conversational AI platform that helps businesses engage customers through intelligent, automated conversations across multiple channels including SMS, Facebook Messenger, and voice assistants. It handles routine customer queries 24/7, builds orders, schedules appointments, and sends promotions—all while integrating with POS and booking systems. Designed for offline commerce businesses in food, services, and retail, Voicy.AI aims to improve customer satisfaction and drive revenue through personalized, scalable interactions.
Key Features
- Multi-channel support: SMS, Facebook Messenger, voice assistants
- 24/7 automated responses: Handles customer queries and order management
- POS integration: Syncs with systems like Clover and Intuit
- Conversational marketing: Sends promotions and engages customers
Use Cases
- Restaurants managing takeout orders
- Retail stores handling customer inquiries
- Service businesses scheduling appointments
Who It’s For
Offline commerce businesses in food, services, and retail looking to automate customer engagement and reduce costs.
Key Benefits
- Handles routine customer queries 24/7
- Integrates with POS and booking systems
- Drives commerce across multiple channels (SMS, Facebook Messenger, Voice assistants)
- Personalized conversations at scale