Seasalt.ai
Automate customer conversations across multiple channels 24/7
Target Audience
- Customer support teams
- Healthcare providers
- Sales/Marketing departments
Hashtags
Overview
Seasalt.ai helps businesses manage customer interactions through AI-powered chat, voice, and messaging tools. Its three main products (SeaX, SeaChat, and SeaMeet) handle outreach, instant support, and meeting insights. The platform focuses on maintaining human-like interactions while saving time on customer service and sales tasks.
Key Features
24/7 Responses
Instant customer replies with AI agents and live staff blending
Real-time Transcription
Convert voice conversations into searchable text with emotional analysis
Bulk Messaging
Reach thousands via SMS/WhatsApp with one-click campaigns
Emotion Tracking
Analyze vocal cues to improve customer interactions
HIPAA Compliance
Special healthcare solutions for senior care monitoring
Use Cases
Automate customer support queries
Run SMS/WhatsApp marketing campaigns
Transcribe sales meetings in real-time
Monitor senior care through voice check-ins
Analyze call emotions for service improvement
Pros & Cons
Pros
- Combines AI automation with human agent support
- Healthcare-specific compliant solutions
- Real-time multilingual conversation analysis
- Transparent pricing with free tier available
Cons
- May require technical setup for integrations
- Advanced features likely need enterprise plans
- Primarily web-based with limited mobile apps
Pricing Plans
Free Tier
monthlyFeatures
- Basic live agent support
- Limited AI responses
- Website chat integration
Enterprise Custom
monthly/annualFeatures
- Bulk messaging capabilities
- Advanced analytics
- HIPAA-compliant solutions
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
How quickly can I start using SeaChat?
You can create a free account instantly with lifetime access to basic live agent features
Is the platform suitable for healthcare providers?
Yes, offers HIPAA-compliant solutions for patient communication and senior care monitoring
Can I customize the AI responses?
Yes, the AI agent can be fully tailored to your organization's specific needs
Integrations
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