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unitQ

paid

AI that turns feedback into action

10.0k monthly visits
Customer ServiceCustomer Engagement
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unitQ is an AI-powered platform for quality that unifies customer signals from support, social, reviews, and more into a single real-time source of truth. It helps companies detect product issues, prevent churn, and align teams around customer experience. The platform includes multiple modules: monitorQ (customer intelligence), metricQ (business impact), competeQ (competitive intelligence), supportQ (agent and bot QA), interviewQ (AI-moderated interviews), and socialQ (social engagement). unitQ connects with over 100 feedback channels including Zendesk, Salesforce, Slack, and app stores. It is trusted by companies like Lime, Zendesk, and PayPal, and is SOC 2, HIPAA, GDPR, ISO 27001/27017/27018 compliant.

Key Benefits

  • 10x faster than manual workflows
  • 30% increase in quality
  • Replaces 6 tools with one platform
  • Aligns departments around customer feedback
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FeedbackReal Time Analytics
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