UNOY

UNOY is a workspace designed for organizations that work with regulated knowledge, such as law firms, chambers, associations, and back-office teams in businesses and public administration. Instead of having expertise scattered across emails, PDFs, and individual minds, UNOY allows organizations to codify their knowledge into digital guides and workflows. These guides can be used to automatically process incoming requests, with the AI coordinator COIA selecting the appropriate Work Agents to apply the stored knowledge.

Work Agents are specialized AI assistants that handle specific tasks—collecting data, verifying information, and preparing drafts, letters, or reports—within clearly defined processes. The system includes three Brain Systems: Short Brain for immediate context, Mid Brain for project-level knowledge, and Long Brain for reusable standards like templates and playbooks. This setup ensures that routine work is automated while humans remain in control, reviewing and approving outputs.

UNOY integrates with existing enterprise tools such as Microsoft Office, Google Workspace, ERP, CRM, HR, and payroll systems, enabling seamless data flow. The platform emphasizes governance with role-based access, approvals, and audit trails. Common use cases include handling inquiries, generating offers, managing complaints, document approvals, and billing preparation. The result is faster response times, fewer follow-up queries, and transparent handovers.

Key Benefits

• Faster response times through automation
• Fewer follow-up queries due to structured intake
• Clean approvals and handovers with audit trail
• Built-in governance with roles and permissions