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Adereso AI

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Suite de soluciones de IA Generativa para centralizar, automatizar y potenciar la interacción con clientes.

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Adereso AI is a generative AI suite designed to centralize, automate, and enhance customer interactions across multiple channels. The platform includes several modules: Adereso Desk for unified communication management, Adereso VoC for analyzing customer sentiment, Adereso Studio for creating AI agents, Adereso Experience for post-service surveys, Adereso Engage for mass WhatsApp campaigns, and Adereso GPT for a GPT assistant trained on your own data.

Key Features

  • Omnichannel inbox: Manage conversations from WhatsApp, Instagram, Facebook, LinkedIn, X (Twitter), email, and webchat in one place.
  • AI agents: Automate up to 98% of support and sales responses, with human escalation when needed.
  • Native integrations: Connect with Shopify, HubSpot, Salesforce, and other CRMs and e-commerce platforms.
  • Voice of Customer (VoC): Analyze conversation data to detect friction points and opportunities.
  • Strategic accompaniment: Periodic optimization meetings with Adereso’s team to improve conversions and costs.

Use Cases

  • Automate customer support and sales via WhatsApp.
  • Run outbound mass WhatsApp campaigns.
  • Centralize business communication into a single enterprise number.
  • Connect WhatsApp Business API for scalable, authorized messaging.

Who It’s For

Adereso AI serves businesses in automotive, retail, utilities, and financial services looking to improve customer experience through AI-powered automation and omnichannel communication. It is suitable for customer support and sales teams seeking to reduce response times and increase efficiency.

Key Benefits

  • Centralizes multiple communication channels into one platform
  • AI agents can automate up to 98% of responses
  • Native integrations with major CRMs and e-commerce platforms
  • Includes strategic accompaniment and periodic optimization meetings
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