Appkiko is an omnichannel messaging and automation platform that unifies WhatsApp, Facebook Messenger, Instagram DMs, SMS, and email into a single shared team inbox. It helps businesses capture, automate, and close customer conversations from one workspace.
Key Features
- Unified Team Inbox: Every channel converges into one shared inbox with assignments, internal notes, and canned replies.
- AI Chatbots: Train chatbots on your own documents and FAQs using RAG; AI answers instantly in any language.
- No-Code Automation: Build visual workflows to route, tag, and reply to messages automatically without developer assistance.
- Bulk Broadcasting: Send personalized WhatsApp and SMS campaigns to thousands of contacts with smart throttling and segmentation.
- Contact CRM: Centralize contacts with full conversation history, custom fields, tags, and segments.
- E-commerce Sync: Connect a store to sync orders, send cart reminders, and confirm deliveries over chat.
- Analytics & Reports: Track delivery, open and response rates, agent performance, and campaign ROI in real time.
Security & Compliance
Built on official Meta Business APIs with end-to-end encryption, GDPR compliance, role-based access, 2FA, and audit logs.
Who It's For
Appkiko serves individuals and small projects on the free Starter plan, growing teams on the Pro plan, and large organisations requiring enterprise-grade features on the Business plan.