BotPenguin

BotPenguin is an omnichannel AI chatbot platform that helps businesses engage visitors, capture leads, and automate customer support across WhatsApp, Facebook, Instagram, Telegram, websites, and Microsoft Teams. It leverages generative AI and custom LLMs, including ChatGPT, to create conversational agents tailored to a brand’s voice and behavior. The platform offers a no-code builder, live chat, multi-language support, and training on documents, PDFs, and spreadsheets. BotPenguin integrates with tools like Zapier, Zoho CRM, and GoHighLevel, and serves over 80,000 customers worldwide. Key features include lead generation funnels, appointment booking, ecommerce support, and compliance with GDPR, SOC2, ISO, HIPAA, and CCPA.

Key Benefits

• Supports multiple channels including WhatsApp, Facebook, Instagram, Telegram, website, and MS Teams
• Powered by generative AI and custom LLMs, with ChatGPT integration for intelligent conversations
• Offers extensive integrations with CRMs, marketing tools, and Zapier
• Provides compliance with major security standards (GDPR, SOC2, ISO, HIPAA, CCPA)