BotPenguin
Automate customer interactions across websites and messaging platforms
Target Audience
- Customer support teams
- Digital marketers
- E-commerce businesses
- Small business owners
Overview
BotPenguin lets businesses create AI chatbots for websites, WhatsApp, Instagram, and 8+ other platforms without coding. It handles 24/7 customer support, appointment bookings, and lead generation while integrating with popular tools like Shopify and WordPress.
Key Features
Multi-Platform Bots
Deploy chatbots on 10+ channels including WhatsApp and Instagram
Unified Inbox
Manage all customer conversations from one dashboard
Lead Generation
Automatically capture and qualify leads 24/7
Live Chat Handoff
Seamlessly transfer complex queries to human agents
Mobile Management
Monitor and adjust chatbots via iOS/Android app
Use Cases
Automate Instagram DM replies & comment management
Provide 24/7 WhatsApp customer support
Recover abandoned e-commerce carts automatically
Book appointments via Facebook Messenger
Capture website leads with AI conversations
Pros & Cons
Pros
- Supports 12+ messaging platforms and websites
- No-code chatbot builder with pre-built templates
- Free plan available with basic features
- 80+ integrations including Zapier and Google Sheets
Cons
- Advanced features require paid plans
- Voice-based bots still in development
- Steeper learning curve for complex automations
Pricing Plans
Free
monthlyFeatures
- 500 chats/month
- Basic chatbot features
- 1 platform integration
Starter
monthlyFeatures
- 2,500 chats/month
- 3 platform integrations
- Basic analytics
Pro
monthlyFeatures
- 10,000 chats/month
- Unlimited integrations
- Priority support
Enterprise
monthlyFeatures
- Unlimited chats
- Dedicated account manager
- SLA agreements
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Is there a free version?
Yes, BotPenguin offers a free plan with 500 monthly chats and basic features.
Which platforms support chatbots?
Supports WhatsApp, Instagram, Facebook, websites, Shopify, and 8+ other platforms.
Can it generate leads automatically?
Yes, AI chatbots qualify leads 24/7 through conversational forms and data capture.
Integrations
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