Small Business Chatbot (SBC) is an AI-powered chat widget designed for service businesses. It engages website visitors, answers their questions, qualifies leads, and books appointments directly into your calendar—24/7. The platform also offers an AI voice receptionist, AI texting agent, and AI workflows for follow-ups and routing. SBC integrates with 700+ platforms including CRMs like HubSpot, Zoho, and Salesforce, and supports calendar connections with Google and Outlook. It is tailored for industries such as plumbing, HVAC, electrical, roofing, landscaping, and more.
Key Features
- AI chat widget that answers questions and books appointments
- AI voice receptionist with a local phone number
- AI texting agent for SMS-based conversations
- AI workflows for automated follow-ups, reminders, and CRM actions
- Customizable widget appearance (colors, profile picture, name)
- 14-day free trial with full feature access and 1-on-1 support
Use Cases
- Capturing leads after hours when staff are unavailable
- Qualifying inbound inquiries before routing to sales
- Automating appointment booking and follow-up communications
Who It’s For
Small business owners and service companies looking to reduce missed opportunities and increase booked jobs without adding staff.
Key Benefits
- Easy to set up, implement, and manage
- Available 24/7 to answer questions and book appointments
- Integrates with 700+ platforms including popular CRMs
- Customizable widget appearance to match branding