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Toolbit.ai
AI AutomationCustomer Service PlatformOmnichannel Support

Dixa

Transform customer service into a revenue-generating growth engine

Monthly Visits: 96.1K
API Available
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Dixa

What is Dixa?

Dixa is a customer service platform that blends human agents with AI to handle inquiries across multiple channels like phone and chat. It automates repetitive tasks, freeing up agents to focus on building better customer relationships. This leads to faster resolutions, higher productivity, and improved customer satisfaction for businesses of all sizes.

Key Features of Dixa

  1. 1

    AI Agent

    Handles repetitive tasks to free up human agents

  2. 2

    Omnichannel Support

    Manages conversations across all channels in one place

  3. 3

    Intelligent Routing

    Directs inquiries to the best agent based on data

  4. 4

    AI Copilot

    Assists agents with messaging and summaries

  5. 5

    Analytics

    Provides insights for quality and performance

Dixa AI Tool Use Cases

  • 🤖
    Automate repetitive customer inquiries
  • 📞
    Handle omnichannel support seamlessly
  • 🔍
    Route conversations to appropriate agents
  • 📊
    Analyze customer service performance

Pros & Cons of Dixa

Pros (4)

  • AI-powered automation reduces manual workload
  • Omnichannel support unifies customer interactions
  • Intelligent routing improves efficiency and response times
  • Seamless integrations with existing tech stacks

Cons (2)

  • May require setup and training for optimal use
  • Could be complex for very small teams or startups

More Info About Dixa

Who is using dixa?

This tool is best for:

  1. Customer Service Teams
  2. Business Leaders
  3. Operations Managers
  4. Startups and Enterprises

Dixa's Tags

Explore more niche AI tool websites by clicking on a tag* (works only if it has enough tools).

Platforms & Device Support

Use Dixa on your favorite device - available across multiple platforms for flexibility.

Desktop App

Mac
✓ Available
Windows
✓ Available
Linux
✓ Available

Dixa Social Media

Visit Dixa on social media to stay updated with the latest news and features.

Website Analytics of Dixa

Dixa Website Traffic & SEO Analysis:

Recent data shows that Dixa has 96.1K monthly visits (-17.3% decrease from the previous month), 31.0% bounce rate, and average 10.50 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by Malta contributing 27% of total traffic. SEO performance is shown by 5 tracked keywords, with "dixa" being the top-performing keyword with 3.6K monthly searches. See below for more info.

Monthly Visits

96.1K

(-17.3%)

Pages per Visit

10.50

Bounce Rate

31.0%

Average Time on Site

8m 39s

Traffic Trend(Jul 2025 - Sep 2025)

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Top Keywords

SEO KeywordVolumeCPC
dixa
3.6K$13.35
dixa stories
170-
zendesk dixa integration
120-
help center dixa
100-
dixa pricing
130-

Traffic Sources Distribution

Traffic Share by Source

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Source Breakdown Details

SourceTraffic Share
Direct
45%
Search
45%
Social
2%
Referrals
7%
Paid Referrals
1%

Global Traffic Distribution

Traffic Share by Country

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Geographic Breakdown Details of top 5 countries

Country NameTraffic Share
Malta27%
India20%
Canada19%
Denmark19%
United Kingdom3%
Analytics data is estimated (from third-party analytics providers) and for reference only.

🚀 Dixa Launch Badge

Promote your Toolbit Launch by using the badge on your website. It can be inserted on your home page or footer easily.

How to use: Simply copy and paste the embed code into your homepage or footer HTML to display it instantly and build community support.

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Reviews for Dixa

Dixa: Reviews, Features, Pros & Cons, Alternatives