Deliver AI-powered customer service across multiple channels
Zendesk helps businesses manage customer interactions through email, chat, phone, and social media all in one place. It uses AI to automate routine tasks and provide agents with customer insights for faster resolutions. The platform scales from startups to enterprises while maintaining data security and compliance standards.
Automate routine tasks with intelligent ticket routing
Manage all customer conversations in unified workspace
Reduce tickets with customizable help center
Track performance metrics with dashboards
Optimize agent schedules and productivity
Yes, Zendesk includes AI features for automated ticket routing, predictive responses, and customer insights
Zendesk offers a marketplace with 1,000+ apps and custom API integrations
Yes, it offers enterprise-grade security, scalability, and workforce management tools
This tool is best for:
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Recent data shows that Zendesk has 77.1M monthly visits (7.0% increase from the previous month), 43.0% bounce rate, and average 7.72 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 35% of total traffic. SEO performance is shown by 5 tracked keywords, with "zendesk" being the top-performing keyword with 347.7K monthly searches. See below for more info.
Monthly Visits
77.1M
Pages per Visit
7.72
Bounce Rate
43.0%
Average Time on Site
8m 54s
| SEO Keyword | Volume | CPC |
|---|---|---|
| zendesk | 347.7K | $14.36 |
| zendesk inc | 22.2K | $15.71 |
| ubersuggest | 758.4K | $2.10 |
| zendesk login | 13.9K | $3.66 |
| doctolib | 1.7M | $0.32 |
| Source | Traffic Share |
|---|---|
| Direct | 62% |
| Search | 18% |
| Social | 1% |
| Referrals | 18% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 35% |
 | 10% |
 | 7% |
 | 5% |
 | 4% |
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