Automate customer service with AI agents for Zendesk and Livechat
Macha AI helps businesses provide instant, accurate customer support using AI agents integrated with popular platforms like Zendesk and Livechat. It automates routine inquiries by analyzing your knowledge base and past tickets, freeing human agents for complex tasks. The tool maintains brand voice while handling multilingual support and scaling operations efficiently.
Assists agents with response drafting and ticket summarization
Handles common tickets using knowledge base and past solutions
Provides instant website/app support with platform integrations
Handles customer queries in multiple languages
Yes, it analyzes past tickets and knowledge base to resolve even complex WISMO and product inquiries
Yes, provides multilingual customer support capabilities
Integrates with existing Zendesk/Livechat setups for rapid deployment
This tool is best for:
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Macha AI can be integrated with these apps and services:
Recent data shows that Macha AI has 17.3K monthly visits (82.4% increase from the previous month), 36.0% bounce rate, and average 1.43 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by Nigeria contributing 17% of total traffic. SEO performance is shown by 5 tracked keywords, with "macha ai for zendesk" being the top-performing keyword with 100 monthly searches. See below for more info.
Monthly Visits
17.3K
Pages per Visit
1.43
Bounce Rate
36.0%
Average Time on Site
5s
| SEO Keyword | Volume | CPC |
|---|---|---|
| macha ai for zendesk | 100 | - |
| macha | 51.3K | $0.52 |
| macha support | 50 | - |
| get macha | 40 | - |
| macha ai | 270 | - |
| Source | Traffic Share |
|---|---|
| Direct | 42% |
| Search | 40% |
| Social | 5% |
| Referrals | 11% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 17% |
 | 12% |
 | 11% |
 | 10% |
 | 8% |
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