Hubtype

Hubtype is a platform for building and deploying AI agents that automate customer interactions on messaging channels like WhatsApp. It provides a visual flow builder to create conversational flows without coding, a helpdesk for human-agent handoff, and an analytics suite. The platform includes specialized AI agents for sales, customer service, marketing, data capture, QA, and analytics. Security features include end-to-end encryption and ISO 27001 certification. Integrations with CRMs, helpdesks, CMS, and AI systems allow it to fit into existing tech stacks. Use cases range from automating customer support and upselling to improving satisfaction scores. It is used by airlines, insurance, banking, and e-commerce companies. Customer results show high automation rates, CSAT improvements, and cost savings.

Key Benefits

• Achieves up to 80% bot compliance with interactive elements
• 2X increase in CSAT scores reported by users
• Seamless integration with existing tech stack (CRM, helpdesk, CMS, AI)
• End-to-end encryption and ISO 27001 certified security