Inline Help is a no-code AI-powered platform that transforms existing knowledge bases into proactive in-app assistance. It helps businesses boost product adoption and reduce support tickets by delivering contextual help directly within the user interface.
Key Features
- Explain This: Lets users tap any website element to receive instant, AI-generated insights.
- Tooltips: No-code, AI-driven tooltips provide on-the-spot guidance without manual setup.
- Chatbot: Delivers real-time, accurate responses sourced from your knowledge base.
- Widget: Centralizes multiple support tools—Explain This, Chatbot, ticket submission—in one accessible hub.
- Knowledge Base: Serves context-aware knowledge content tailored to user context.
- Ticket Form: Enables in-app issue reporting for seamless support without leaving the product.
- Multilingual Support: Operates fluently in English, German, French, Spanish, Italian, Portuguese, and Japanese.
Who It’s For
Businesses and product teams aiming to enhance user onboarding, improve self-service, and lower support costs through intelligent in-app help.
Key Benefits
- No-code, AI-driven setup for instant in-app guidance
- Delivers contextual help through Explain This and Tooltips
- Centrally integrates knowledge base, chatbot, and ticket form
- Supports seven languages for global user assistance