Missive
Unify team communication across email, chat, and messaging platforms
Target Audience
- Customer support teams
- Remote workforces
- Digital agencies
- Small business owners
Hashtags
Overview
Missive combines email, team chat, and task management in one collaborative workspace. It lets teams manage multiple communication channels like SMS, WhatsApp, and Instagram alongside email. Perfect for businesses wanting to streamline customer support and internal coordination without switching between apps.
Key Features
Shared Inboxes
Collaborate on emails and messages with team visibility
Multi-Channel Support
Manage email, SMS, WhatsApp, and social media in one app
Collaborative Drafts
Write and edit messages together in real-time
Scoped Conversations
Keep discussions focused and prevent missed messages
Task Management
Assign and track action items within conversations
Use Cases
Handle customer support across multiple channels
Manage team email accounts collaboratively
Coordinate social media messaging
Collaborate on client email responses
Track team tasks alongside messages
Pros & Cons
Pros
- All-in-one platform for email, chat, and messaging apps
- Real-time collaboration features for teams
- Customizable workflows for different teams
- Strong cross-platform support (web/mobile/desktop)
Cons
- Learning curve for teams new to collaborative inboxes
- No native AI features beyond integration (requires OpenAI)
Pricing Plans
Standard
monthlyAdvanced
monthlyUltimate
monthlyPricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Can multiple team members collaborate on emails?
Yes, Missive allows real-time collaboration on email drafts and message responses with full team visibility
What messaging platforms does Missive support?
Supports SMS, WhatsApp, Instagram, Messenger, and custom channels alongside email
Is there a free plan available?
Missive offers a free trial but no permanent free plan - paid plans start at $14/user/month
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