Typewise
Boost customer satisfaction and sales efficiency with AI-powered communication
Target Audience
- Customer service teams
- Sales support teams
- Multilingual support centers
Overview
Typewise helps customer service and sales teams deliver faster, more consistent responses using AI. It learns your company's tone and knowledge base to suggest replies that improve satisfaction scores while cutting response times in half. The tool automatically translates messages across 26+ languages, checks grammar, and helps agents maintain brand voice - all while providing real-time performance insights for managers.
Key Features
Magic Reply
Auto-generates responses using company knowledge and past interactions
Real-time Translation
Instantly translates messages across 26+ languages
Message Optimizer
Ensures brand consistency and improves conversation quality
Text Prediction
Completes sentences using company-approved phrasing
Insights Hub
Tracks team performance metrics in real-time
Use Cases
Handle customer service chats faster
Auto-generate email responses
Support multilingual customer inquiries
Monitor agent performance metrics
Train new team members effectively
Pros & Cons
Pros
- Supports 26+ language translations
- Integrates with existing CRM systems
- No IT integration required for setup
- GDPR compliant & ISO certified security
Cons
- Primarily focused on customer service/sales use cases
- Requires existing communication data for optimal performance
Frequently Asked Questions
How long does deployment take?
1-2 days with no IT integration required
Does Typewise work with multiple languages?
Yes, offers real-time translation for 26+ languages
Can it maintain our brand voice?
Yes, learns from your existing communications and top agents
Integrations
Reviews for Typewise
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