Wakeman

Wakeman is an AI receptionist built for plumbers, HVAC technicians, electricians, and other home-service trades. It answers the calls your team misses, at any hour of the day or night, in your business's name, and texts you the booked job so you can win work you would otherwise lose.

How It Works

Setup takes about ten minutes. You type your business number or website, Wakeman looks it up, and you hear how it would answer your calls before any customer does. You keep your existing phone number; calls you don't pick up are forwarded to Wakeman, and one code on your phone switches that off again.

Key Features

• Answers missed calls 24/7, including after-hours and emergency calls
• Performs safety checks during calls, such as asking whether water is near electrical outlets or panels
• Books jobs directly, including address confirmation, on-call technician assignment, time windows, and agreed pricing
• Sends text notifications to both the technician and the caller
• Discloses to every caller that they are speaking to an AI and that the call is recorded
• Takes clear messages (who, where, what's wrong) when it can't help, with a callback button on your Today screen, and rings the on-call person for anything dangerous
• Books jobs into Jobber with the customer and checked address (Pro and Max plans)

Who It's For

Built for plumbing, drain cleaning, HVAC, electrical, garage door, and roofing businesses. It works with major phone lines and carriers including Verizon, AT&T, T-Mobile, Comcast Business, Spectrum Business, RingCentral, Grasshopper, Dialpad, and Vonage Business.