Arch

Arch is an integrated leasing platform designed for luxury multifamily properties, particularly large buildings in NYC. It streamlines the entire leasing process—from first inquiry to signed lease—by unifying messaging, scheduling, and application management in a single system.

Key Features

• Unified Messaging: Centralizes communications from Zillow, StreetEasy, email, and SMS into a shared team inbox with smart threading and AI-powered response suggestions.
• Smart Tour Scheduling: Offers 24/7 self-scheduling, automatic agent assignment, and automated reminders to reduce no-shows and manual coordination.
• Application Portal: A customizable, mobile-friendly portal where applicants can select units, upload documents, e-sign leases, and complete screenings.
• Leasing Intelligence: Provides real-time analytics on lead source performance, agent conversion rates, and marketing ROI.

Who It’s For

Arch is built for high-performance leasing teams managing large luxury multifamily portfolios. It is optimized for property managers and leasing agents who need to handle high volumes of leads and tours efficiently.

Workflow

Prospects can self-schedule tours directly from your website; inquiries from multiple channels are threaded into a shared inbox where agents can collaborate and respond with AI-assisted drafts. Once interested, applicants complete the entire leasing process—from document uploads to e-signatures—within a branded portal, with automated reminders and integrated screening.