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Chat Thing

freemium

Stop answering the same questions. Let AI handle it.

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Chat Thing is an AI-powered support assistant that integrates with websites to automatically answer customer questions. Designed for businesses of all sizes, it learns from existing documentation, FAQs, and help articles, then provides instant responses 24/7—reducing repetitive support tasks and freeing up human agents for complex issues.

Key Features

  • No-Code Setup: Get started in under 5 minutes by adding a single line of code to your site. No developers needed.
  • Multi-Channel Deployment: Embed on your website or connect via Slack, Discord, WhatsApp, Telegram, and Email.
  • Intelligent Knowledge Base: Connects to websites, Notion, PDFs, YouTube, and RSS feeds. Automatically stays up-to-date as content changes.
  • Guardrails: Built-in response guards prevent hallucinations, ensuring accurate, on-brand answers.
  • Multilingual: Trains in one language, responds in 50+ languages.
  • Dashboard & Insights: Monitor all conversations, rate answers, and identify knowledge gaps.
  • Customization: Match your brand’s colors, logo, and tone of voice.

Use Cases

  • Customer Support Automation: Handle common inquiries like operating hours, password resets, and shipping policies.
  • After-Hours Support: Provide instant answers outside business hours.
  • Internal Knowledge Access: Help employees find HR policies, company handbooks, and more.

Chat Thing offers a free tier for small projects and paid plans with expanded token limits and features. It is trusted by over 10,000 businesses worldwide.

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