Engati is an enterprise-grade conversational AI platform that helps businesses acquire, engage, and retain more customers faster. Powered by eSenseGPT, the platform enables users to build and customize AI agents for nurture, conversion, and customer experience journeys across multiple channels including WhatsApp, voice calls, landing pages, and mobile apps. The platform offers Gen-AI powered chatbot, live chat, campaigns, marketing automation, and a customer data platform (CDP) to drive business outcomes. It supports multi-touchpoint omnichannel engagement with intent-based contextual interactions across nurture, conversion, and support.
Key Features
- Low-code bot builder for creating AI agents
- eSenseGPT powered generative AI capabilities
- Multi-lingual conversations
- Omnichannel engagement across WhatsApp, Instagram, Shopify, web, and more
- Live chat with agent inbox
- Marketing automation and CDP
- RCS for business and Google Search
- Chatbot training and natural language processing
Who It’s For
Businesses across industries including e-commerce & retail, logistics, edtech, healthcare, travel & hospitality, insurance & banking, government, and real estate.