How long does setup take?

We start with a quick 30-minute consultation and platform walkthrough, then set you up with a 14-day free trial where we handle all the heavy lifting. Most customers are live in production within two weeks.

How does pricing work?

We offer flexible pricing based on your use case and usage volume.

How accurate is kapa and how do you prevent hallucinations?

Kapa uses RAG to answer only from your sources, never from the open web, and says 'I don't know' when it lacks sufficient information. Our analytics show you exactly where content gaps exist so you can improve over time.

Why should I use kapa instead of building in-house?

Getting 70% of the way there is easy, but the last 30% (accuracy, analytics, avoiding hallucinations) takes 6+ months and ongoing maintenance as models evolve. We've spent 2+ years solving this so your engineers can focus on your core product.

Yes. We're SOC 2 Type II certified with data encrypted at rest and in transit on Google Cloud. We have DPAs with all LLM providers (OpenAI, Anthropic) that prohibit training on your data. PII masking is available for sensitive sources.

Kapa.ai

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Build accurate AI agents from your technical documentation

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Kapa.ai helps teams build accurate AI agents from their technical documentation and 50+ other knowledge sources. The platform allows deployment across support, documentation, and internal teams in hours, not months. It uses retrieval-augmented generation (RAG) to answer only from connected sources, reducing hallucinations. Kapa.ai includes pre-built integrations such as a chat widget, MCP server, SDK & API, ticket deflection, internal assistant, and Slack bot. The analytics platform tracks questions, identifies content gaps, and measures answer accuracy. Enterprise features include SOC 2 Type II certification, GDPR compliance, SSO, RBAC, and PII redaction. The tool is used by over 200 teams with complex technical products, including companies like n8n, Netlify, and Temporal.

Key Benefits

Answers are grounded in your own sources, reducing hallucinations
Pre-built integrations for quick deployment across multiple surfaces
Analytics to find content gaps and improve documentation
Enterprise-grade security and compliance

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Our Blog

Read insightful stories, practical guides, and expert perspectives on artificial intelligence, emerging technologies, and the ideas shaping tomorrow.

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Featured image for GPT-Live-1 in the API: Build Natural Full-Duplex Voice Agents (What Changed)

8 min read

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GPT-Live-1 in the API: Build Natural Full-Duplex Voice Agents (What Changed)

OpenAI put GPT-Live-1 in the API on Sep 10, 2026 - a full-duplex voice layer at $0.05/min billed per second. Covers architecture vs STT-LLM-TTS, backend pairing, free tier unsupported, and when to keep Vapi or LiveKit.

AI Agents
Development

Featured image for ChatGPT for Financial Services: What Bankers Get Beyond Work

8 min read

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ChatGPT for Financial Services: What Bankers Get Beyond Work

OpenAI's ChatGPT for Financial Services (Sep 10, 2026) adds hosted finance datasets, firm templates, and citations on ChatGPT Enterprise. See who inside IB/ER gets value, seat-mix rules, and how it forks from Claude for Financial Services and Copilot.

AI for Business

Featured image for OpenAI Agents API Explained: Build a Cloud Agent With Hosted Sandboxes

9 min read

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OpenAI Agents API Explained: Build a Cloud Agent With Hosted Sandboxes

OpenAI Agents API public beta (Sep 10, 2026): sessions on /v1/agents/sessions, openai_hosted vs self_hosted, container rates, security defaults, and when to use ChatGPT Work or GPT-Live-1 instead.

Development

Featured image for DeepSeek V4.1 Flash Isn't a Point Release: What Changed + the Sept 14 Routing Checklist

8 min read

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DeepSeek V4.1 Flash Isn't a Point Release: What Changed + the Sept 14 Routing Checklist

DeepSeek V4.1 Flash shipped Sep 10, 2026 as a new 552B MoE / 1M family (call deepseek-flash). Flash rates apply. Official pages conflict: news260910 still announces Pro remaps to Flash Sep 14 04:00 UTC; live pricing says Pro continues. Re-verify that morning.

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Kapa.ai

Key Benefits

1How long does setup take?

2How does pricing work?

3How accurate is kapa and how do you prevent hallucinations?

4Why should I use kapa instead of building in-house?

5Is my data secure?

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Our Blog

GPT-Live-1 in the API: Build Natural Full-Duplex Voice Agents (What Changed)

ChatGPT for Financial Services: What Bankers Get Beyond Work

OpenAI Agents API Explained: Build a Cloud Agent With Hosted Sandboxes

DeepSeek V4.1 Flash Isn't a Point Release: What Changed + the Sept 14 Routing Checklist