Twine is an AI-powered unified inbox and receptionist that helps service businesses capture and respond to every lead instantly. It consolidates calls, texts, emails, web forms, and chat messages into a single inbox, providing complete visibility into business intake metrics. The AI assistant answers calls, replies to texts, and captures lead details automatically, ensuring no inquiry goes unanswered even when you're busy. Twine integrates with CRM, calendar, and scheduling tools to keep everything organized. It offers 24/7 coverage, automatic follow-ups, and intelligent notifications.
Key Features
- Unified Inbox: All conversations in one place, including calls, texts, forms, and webchat.
- AI Receptionist: Instant responses to inquiries, lead capture, and automated follow-ups.