Twine

Twine is an AI-powered unified inbox and receptionist that helps service businesses capture and respond to every lead instantly. It consolidates calls, texts, emails, web forms, and chat messages into a single inbox, providing complete visibility into business intake metrics. The AI assistant answers calls, replies to texts, and captures lead details automatically, ensuring no inquiry goes unanswered even when you're busy. Twine integrates with CRM, calendar, and scheduling tools to keep everything organized. It offers 24/7 coverage, automatic follow-ups, and intelligent notifications.

Key Features

• Unified Inbox: All conversations in one place, including calls, texts, forms, and webchat.
• AI Receptionist: Instant responses to inquiries, lead capture, and automated follow-ups.
• Seamless Integrations: Connects with existing CRM, calendar, and scheduling tools.
• 24/7 Coverage: Handles after-hours inquiries with instant AI responses.

Who It’s For

Twine is built for service businesses, such as HVAC, window cleaning, and lighting companies, where owners often juggle operations and sales. It allows them to focus on work while the AI manages initial communications.

Key Benefits

• Unified inbox for all communications
• AI responds instantly 24/7
• Seamless integrations with CRM and calendar tools
• Automatic lead capture and follow-up