Zipy is a unified customer experience platform that helps engineers and product managers debug real-user issues faster by combining session replay, product analytics, error monitoring, and AI-driven insights. It captures user interactions, JavaScript errors, API errors, console errors, and performance issues across web and mobile applications. Teams can replay user sessions, analyze funnels, view heatmaps, and receive real-time alerts via Slack and email. The platform supports multiple frameworks including React, Vue, Angular, Next.js, and mobile platforms like Flutter, React Native, Android, and iOS. Zipy aims to proactively identify and prioritize customer experience problems, enabling collaboration between customer support, product management, and development teams to reduce churn.
Key Benefits
- Combines session replay, error monitoring, and product analytics in one platform
- AI-powered insights help identify and prioritize critical issues
- Supports multiple web frameworks and mobile platforms
- Real-time alerts via Slack and email