Resolve technical support queries instantly using your knowledge base
Duckie acts as an AI teammate that answers technical questions from customers and support agents using your documentation and internal systems. It reduces resolution time by 80% while deflecting 71% of support tickets through instant, accurate responses. Deploys directly in Slack, Zendesk, or your website to help both customers and support teams.
Connects to existing docs and internal systems for accurate responses
Resolves 71% of queries before human intervention needed
Analyzes logs to diagnose technical issues in real-time
Works in Slack, Zendesk, Teams, Discord, or web widgets
GDPR/CCPA-ready with enterprise-grade encryption
Escalates to human agents while simultaneously creating documentation gaps for future learning
Yes, integrates with error logs (Kibana), feature tracking (Jira), and support channels
Enterprise-grade encryption with GDPR/CCPA compliance and self-hosting options
This tool is best for:
Explore more niche AI tool websites by clicking on a tag* (works only if it has enough tools).
Duckie can be integrated with these apps and services:
Recent data shows that Duckie has 6.1K monthly visits (18.9% increase from the previous month), 45.0% bounce rate, and average 1.52 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 3 countries worldwide, led by United States contributing 75% of total traffic. SEO performance is shown by 5 tracked keywords, with "duckie ai" being the top-performing keyword with 160 monthly searches. See below for more info.
Monthly Visits
6.1K
Pages per Visit
1.52
Bounce Rate
45.0%
Average Time on Site
19s
| SEO Keyword | Volume | CPC |
|---|---|---|
| duckie ai | 160 | $2.88 |
| duckie | 2.2K | $3.99 |
| ducky ai | 520 | - |
| duckie careers | 80 | - |
| duck ai | 30.8K | $1.48 |
| Source | Traffic Share |
|---|---|
| Direct | 48% |
| Search | 34% |
| Social | 10% |
| Referrals | 7% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 75% |
 | 23% |
 | 1% |
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