Marvin

Marvin is a customer knowledge platform that helps teams organize, analyze, and act on customer research data. It serves as a centralized repository for user research, enabling teams to store, search, and synthesize customer insights from various sources.

Key Features

• Knowledge Hub: A central repository that syncs data from 30+ native integrations, including research, support, sales, customer, and product data.
• Marvin Ask AI: Allows users to ask questions across all stored data and receive cited answers with point-level citations.
• AI-Moderated Interviews: Run AI-moderated interviews in 40+ languages, with automatic transcription and analysis.
• Analysis Studio: Supports mixed-methods analysis for qualitative and quantitative data.
• Insight Curation: Create dynamic insight reports, video clips, curated playlists, and AI-generated presentations with audio.
• Insight Distribution: Surface insights through digests, topic subscriptions, and native integrations with Slack and Salesforce.
• Enterprise-Grade Compliance: Automatically protect sensitive personal information, with SOC 2, ISO 27001, GDPR, HIPAA, and ISO 42001 certifications.

Who It’s For

Marvin is designed for UX researchers, product managers, designers, product marketers, and consumer insights teams who need to scale research impact and make data-driven decisions.

Key Benefits

• Centralizes customer knowledge from multiple sources
• Provides AI-powered analysis and synthesis of interviews
• Offers AI-moderated interviews in 40+ languages
• Includes enterprise-grade compliance and security certifications